november, 2020

202009novAll DayThe Communication Skills Your Team Need to Increase Your Big Case Treatment AcceptanceHow to create Total Excellence and dramatically improve your Big Case Acceptance Processes in your General Dental Practice(All Day: monday) AEST(GMT+11:00) View in my timeSydney Event Organized By: Exceptional Dental Seminars Discipline:CommunicationFormat:In-Person

Event Details

Australia’s Dental Front Office GURU, Jayne Bandy, will explain the SAME exact processes she used, and teaches other dental offices to: 

  • 1. Increase your case acceptance numbers. Jayne will teach your staff the exact same techniques and phrases that she used in her practice to help patients to begin the orthodontic treatment they always wanted immediately…. 
  • 2. Retain existing patient appointments where they should be and… Prevent ongoing losses from appointment cancellations. And as you know, this is critical because cancellations are costing you a lot of money and a ton of wasted team hours, especially over time…  
  • 3. Dramatically improve new patient call-in conversions to booked and kept appointments… so that callers will be wanting to come in as soon as possible and get started. 

Your team will learn:

  • How to completely differentiate your practice value proposition well above every other dental practice in your area
  • How to create a foolproof System of communication that will dramatically increase your patient case acceptance numbers
  • How to create that “CLEAR. NEXT. STEP.” at the handover with certainty for your patients so that they schedule their treatment immediately that same day.
  • To create a “tribe of consensus” within your dental practice so that your patients move forward with clarity and the certainty that they are indeed making the correct decision right NOW!!
  • How to position your practice as the FIRST CHOICE amongst those people coming in with “general” enquiries
  • How to create highly effective persuasion tools that showcase your practice’s unique level of expertise
  • How to create highly effective documentation that demonstrates the exceptional quality of results that your practice delivers
  • How to easily and comfortably present fees to your patients in a way that maximises perceived value and makes the decision to start immediately a very logical one.
  • How to TOTALLY eliminate all of those obstacles that undermine your staff’s ability of getting the patient to accept

You [the dentist] will learn

  • To be more effective at communicating to patients the high value of treatment they will receive at your dental practice
  • How to totally remove any and all negative thoughts of PRICE sensitivity so that your patients accept the treatment and understand what exceptional value it represents!
  • How to effectively educate your patients about the high level of expertise of each of your dental practice team members
  • How to effectively and seamlessly hand over to your treatment coordinator with the total clarity needed for the patient to go ahead and schedule their treatment STRAIGHT AWAY ….
  • How to effectively demonstrate the great results you achieve at your dental practice.
  • And MUCH, MUCH, MORE!!!!


Speakers for this event

  • Jayne Bandy

    Jayne Bandy

    Bachelor of Education, Practice Manager

    Jayne Bandy has more than 25 years of experience working directly with dentists and specialists as a Practice Manager. As CEO of Dental Phone Excellence, Jayne is sharing her wealth of knowledge with those dentists wanting to build a better practice.

    URL https://dentalphoneexcellence.com.au/meet-jayne-bandy/

    Bachelor of Education, Practice Manager


Exceptional Dental SeminarsDental Seminars To Help You Grow Your Practice. Learn From World Class Coaches, Presenters and Mentors for Dental Practice Owners.[email protected]


All Day (Monday) AEST(GMT+11:00) View in my time



Sydney, NSW, Australia



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