september, 2021

This is a repeating event

202128sep11:00 am1:30 pmVirtual EventRecall Systems: Beyond COVID1911:00 am - 1:30 pm AEDT(GMT+10:00) View in my timeOnline Platform Event Organized By: Prime Practice Discipline:Business,CommunicationFormat:Online

Recall Systems: Beyond COVID19

Event Details

Find out why we call it Active Maintenance, how it can transform your practice, and enhance the ongoing oral health of your patients.

In this course, we take a comprehensive look at the value of strong Recall Systems and how to implement these into your practice. Find out why, at Prime Practice, we refer to recalls as “Active Maintenance”, and learn:

  • How to motivate a patient to come for their active maintenance at a time of potentially increased anxiety about attending the dentist/hygienist.
  • The responsibilities of the team to create value for the patient by promoting regular visits to maintain good oral health.
  • Systems and communication skills to support the “preventive approach” encouraging patients wanting to return every 6 months.
  • How to track for success to ensure your Active Maintenance system doesn’t skip a beat.

Live online training

Our live interactive courses are run by our expert trainers in a virtual classroom training environment. You will be engaged in a variety of topics using chat tools, question polls, breakout rooms and other live online activities! To engage in the training we recommend that you use your webcam and microphone to get the full immersive experience.

About PrimeGo

All live online training is supported by the PrimeGo, where you can review upcoming event sessions, pre and post readings, and complete quizzes, surveys and your certificate.

Come back as often as you wish to review learning, keep your profile updated, reflect on the latest Prime news and connect in the discussion channels.

CPD Accreditation

Australian clinicians are required to make their own assessment as to the number of hours of Non-Scientific Continuing Education each course provides. This course is eligible for NZDA CPD points.

Prime Practice guarantees courses are compliant with the current Dental Board of Australia Guidelines on Continuing Professional Development.

* Number of accredited CPD hours depends on the length of the workshop.

AUDIENCE Dentist, Hygienist / Therapist, Practice Owner, Practice Manager, Dental Assistant / Nurse, Front Office Coordinator, suitable for the whole team of all practices – whether you have a Hygienist / Therapist or not.



Prime PracticePrime Practice has been a leader in dental practice management since 1995. Our business was created by dentists who wanted to make a difference to other dentists, with a full understanding of the challenges and opportunities that practice owners face. Born and based in Australia, Prime Practice has grown to become a global dental consultancy with clients in Asia, North America and Europe. We know what it takes to grow and sustain a successful business and pride ourselves on our unique product content and innovative technologies.[email protected] Level 1, Suite 1 59-75 Grafton Street Bondi Junction NSW 2022 Australia


(Tuesday) 11:00 am - 1:30 pm AEDT(GMT+10:00) View in my time


Online Platform

CPD Hours



AU $379.50 incl. GST* or 4 fortnightly payments of AU $94.88 incl. GST* with Afterpay

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