november, 2021

202130nov6:30 pm8:30 pmEffective Communication Skills6:30 pm - 8:30 pm(GMT+10:30) View in my timeADASA, The Alexander Room Event Organized By: ADA South Australia Discipline:Business,CommunicationFormat:In-Person

Effective Communication Skills

Event Details

Every workplace poses its challenges and it’s not uncommon for communication to be the root cause of organisational hurdles. We all have days where no matter how hard we try, we just can’t get our point across to staff, colleagues or patients and this can be extremely frustrating.

Brendan Hocking of Building Better People helps to instil confidence in you to communicate clearly and effectively with others, not just professionally, but in any scenario. No longer will you have to deal with anxiety during those tough conversations and will have the tools to appropriately assert yourself without fear of ridicule!

This program is highly interactive, providing information that will allow you to understand how people think.


  • Defining effective Communication
  • The Communication Cycle
  • Barriers to Effective Communication
  • Components of Communication
  • The Ladder of Inference
  • Ten steps to be Assertive
  • Your Communication Style
  • The ABCD’S of Receiving Feedback
  • Communication Hierarchy


Speakers for this event

  • Brendan Hocking

    Brendan Hocking

    Director and Principal, Building Better People

    Director and Principal, Building Better People


ADA South AustraliaThe Australian Dental Association SA Branch Inc was formed in 1927 by an amalgamation of the Odontological Society and the Registered Dentists’ Society. Its members were ethical dentists who felt the need for united professional activity. Today the Association is widely known and respected. It represents dentists in private practice, Universities, Armed Forces, Government Service, Public Hospitals - indeed, wherever dentists practise. The affairs of the South Australian Branch are conducted by a Council of members elected annually. The work of Council is aided by various committees. Administration of Branch affairs is conducted by a salaried Chief Executive Officer and staff. The ADA is the only body devoted to your interests throughout your entire professional career. By belonging, we ensure that the conditions under which we practise dentistry are those which we would want for the profession as a whole, ourselves individually and the public.[email protected] 62 King William Road, Goodwood, SA 5034, AUSTRALIA


Cost to attend for Members and their staff: 1 ticket @ $30, 2 tickets @ $50, 3 tickets @ $70, 4 tickets @ $80, 5 tickets @ $90, 6 tickets @ $100 and Non-member cost – $80pp

Event Reviews

There are no reviews for this event