july, 2021

This is a repeating event

202127jul(jul 27)8:30 am28(jul 28)5:00 pmFeaturedCommunications and Case Acceptance Masterclass8:30 am - 5:00 pm (28)(GMT+10:00) View in my timeMaven Dental Support Centre Event Organized By: Australian Hands On Courses Discipline:Business,CommunicationFormat:In-PersonJunkie Deal


Junkie Deal

Junkie Deal

Event Details

What You Will Learn:

The Case Acceptance MasterClass will teach you how to:

  • Apply communication techniques to get the “YES”
  • Treatment plan for efficiency and productivity
  • Build a patient base who comes back to you
  • Have a productive appointment book

Who Should Attend:

Dentists and Team Members

3 Reasons You Should Be There:

  1. Get Actionable Content
  2. Get inspired and give your patients HOPE

Attending this workshop is ESSENTIAL because you will be learning from Australia’s most experienced and successful Dental Coach. Over 4 decades of experience teaches and motivates you to get results chairside you have always wanted and perhaps haven’t known how.

Gain skills you will incorporate as your everyday practice to increase Case Acceptance that also build a constant stream of referrals.


– Getting to the “YES” – Case Acceptance Technique

– Dealing with Patient Objections

Discussing Fees

– Business of Dentistry

Communication Styles

– Dealing with Different Personality Types

– Welcoming and Exiting a Patient

– Likeability

– Non Verbal Communication

– Dealing With Patient Complaints

– What to do When Things Go Wrong

– Interpersonal Communication Skills – NVC

– Conflict Resolution

– Emotions Chart

– First Impressions Count: How your Personal Apperance Matters

Treatment Planning

– Case Diagnosis

– Records

– Photography

– Efficient Treatment Planning

– Health Funds

– CDBS Medicare

Emotional Management

– Dealing with Running Late

– Dealing with Failure

– Self Awareness

– Emotional Awareness



Dr Jeffrey Kho is one of Dentistry’s Top Entrepreneurs. Graduating from the University of Queensland with Honors in 2005, he opened his first clinic at the age of 26 and has now started a total of five successful clinics in South East Queensland. He is the founder of AHC Dental Education which runs courses targeted for graduate dentists. Dr Kho serves as the head national trainer for an international clear aligner company and lectures both nationally and internationally.


Kathy Metaxas is highly regarded as Australia’s Leading Dental Coach. Having been involved in the field of Dentisty for over four decades, she has assisted thousands of Practitioners and their team to achieve results beyond what they and their Patients expect. She has helped dental professionals both locally and internationally across Australia, New Zealand, Singapore, Canada and the United States to exceed levels of success beyond their expectations.

Kathy has built an outstanding reputation for providing solid and up to date management principles and systems delivered in a fast paced, fun and highly motivating style. You are guaranteed to leave the MasterClass with proven strategies on how to live a fulfilling and rewarding dental career.

CPD Hours:



Refund Policy:

1) Option to transfer to another course date within 1 year

2) Cancellations more than 30 days before course start date – full refund minus $200 administration fee

3) Cancellations between 15 to 29 days before course start date – 75% refund minus $200 administration fee

4) Cancellations between 8 to 14 days before course start date – 50% refund minus $200 administration fee

5) Cancellations between 0 to 7 days before course start date – no refund


Speakers for this event

  • Dr Jeffrey Kho

    Dr Jeffrey Kho

    Founder AHC Dental Ed

    Dr Jeffrey Kho graduated from the University of Queensland with Honors in 2005. He has over 10 years experience with clear aligners. Dr Kho is one of Clearcorrect Australia’s National Trainers and regularly trains dentists both nationally and internationally on its use. Jeff has been a clinical supervisor for the UQ School of Dentistry, and lecturer at both Griffith and James Cook Universities. He serves as a Key Opinion Leader and clinical advisor for several different companies and finds the time to multiple private practices in Brisbane.

    Founder AHC Dental Ed

  • Kathy Metaxas

    Kathy Metaxas

    Practice Management

    Kathy Metaxas has been involved in the field of dentistry for over 3 decades. Her enthusiasm and knowledge has motivated and directed many dental teams across Australia, New Zealand, Singapore and the United States to achieve levels of success beyond their expectations. ​ Kathy’s company PLATINUM Professional Development’s philosophy is total commitment to a high standard of patient care and service and she believes the foundation of every successful dental practice is through TOTAL TEAM EFFORT. Kathy is an international speaker and a professional motivator who has built an outstanding reputation for pro

    Practice Management


Australian Hands On CoursesThere is an increasing number of Dental CE courses on the market promoting the latest new product or technique, or focussing on high-end, technical dentistry, but hardly any courses that target just 'getting the basics right.' At AHC Dental Education, we focus on Mastering the Essentials of Dentistry. Whether you are a new Graduate or have been in dentistry for 20 years, we strive to give you useful tips and advice from our speakers that you can take to practice the very next day. ​From our ever-popular Endo and Oral Surgery Hands On Workshops, to our new additions - Clear Aligners, we hope to have something to suit you. We look forward to welcoming you to our event![email protected]


27 (Tuesday) 8:30 am - 28 (Wednesday) 5:00 pm(GMT+10:00) View in my time


Maven Dental Support Centre

Level 12, 50 Cavill Avenue Surfers Paradise, Queensland 4217

CPD Hours



$1,100 + $110 GST

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