Communicating for Success

Learning Objectives

Understand your obligations under National Law

Learn how to effectively develop trust and rapport with patients

Explore how needs and wants impact patient choices in dentistry

Discover how ambivalence affects patients and what you can do to overcome it

Learn how to structure your new patient examinations to reduce stress, improve outcomes and case acceptance

Learn how to effectively deliver diagnosis and treatment options without using jargon or confusing your patients

Develop strategies for overcoming objections and handling difficult conversations

Learn about option talk and risk talk when obtaining consent

Learn how to talk about money with confidence

The event is finished.

Date

Jun 27 2024
Expired!

Time

8:30 am - 5:30 pm

Location

1 Atchison Street ST LEONARDS NSW 2065

Organizer

ADA NSW Centre for Professional Development
Email
adansw@adansw.com.au
Website
https://www.adansw.com.au/Home

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