Case Crunching- ways to avoid a complaint [AU]

Drawing on more than 30 years’ experience in general practice dentistry and beyond, in our latest one- hour interactive webinar, Dr. Ralph Kelsey will discuss how clinical factors and errors in performance can impact patient safety and may lead to complaints or claims. Dr. Kelsey will also be joined by Dental Protection Dentolegal Consultant. Dr. Annalene Weston, for a real-time Q & A discussion.

By the end of this webinar you’ll gain a greater understanding of
• The importance of comprehensive examinations and detailed treatment record keeping.
• Exploring all signs and symptoms in a patient history and examination to avoid the risk of a missed or misdiagnosis.
• Your clinical limitations. When to refer to specialist colleagues and gain further education.
• Ensuring continuity of care. How to coordinate and oversee the treatment of your patients when referred to colleagues.