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february, 2021

This is a repeating event

202103feb11:00 am1:30 pmBest Practice Phone Skills: COVID-19 & Beyond – Part 1Two dates of this Event are : 03 FEBRUARY Time - 11:00 AM AEDT to 1:30PM AND 18 MAY 11:00 AM AEDT to 1:30PM AEST11:00 am - 1:30 pm AEDT(GMT+11:00) View in my timeOnline Event Organized By: Prime Practice Discipline:CommunicationFormat:Online

Best Practice Phone Skills: COVID-19 & Beyond – Part 1

Event Details

PART 1

Protocols that support the New Patient Call

  • Understanding the value of a New Patient Call to your practice.
  • Ensuring each new patient who calls your practice feels like they are in “good hands” and answer their questions making them feel safe around the risk of COVID-19 and the practice.
  • Treating all patients and their health as a priority.
  • Ensuring the team supports one another at the Front Desk when responding to a New Patient Call.
  • When and how to use “On Hold” and “Voicemail” to support the Front Desk.

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Organizer

Prime PracticePrime Practice has been a leader in dental practice management since 1995. Our business was created by dentists who wanted to make a difference to other dentists, with a full understanding of the challenges and opportunities that practice owners face. Born and based in Australia, Prime Practice has grown to become a global dental consultancy with clients in Asia, North America and Europe. We know what it takes to grow and sustain a successful business and pride ourselves on our unique product content and innovative technologies.[email protected] Level 1, Suite 1 59-75 Grafton Street Bondi Junction NSW 2022 Australia

Time

(Wednesday) 11:00 am - 1:30 pm AEDT(GMT+11:00) View in my time

Location

Online

Price

$322.50 plus GST or 4 fortnightly payments of AU $80.63 plus GST with Afterpay

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