Hygienist and OHT’s are a great source of support for the dentist, and revenue for the practice. These team members contribute greatly to getting patients who may not require any treatment to return every 6 months for their regular check-up. However, it can be fraught with cancellations and no shows if this department is not …
Maximising a Hygiene / OHT Department: COVID-19 & Beyond Read More »
Managing your team’s performance is a critical piece of the HR puzzle. Timely conversations and reviews will help your team grow. Learn exactly how to set expectations and how to use competencies as key measures of success! Audience: Practice Owner, Practice Manager, anyone involved in the development and reviews of new team members. Learning Objectives: Discover …
Boost your leadership capabilities and realise your full potential and the potential of your team and practice. Self-awareness is a vital capability for leadership. Learn and practice a flexible leadership style in order to respond to team members’ different development levels and to the ever-changing external demands and influences. This event will run over last …
Coping with disruptive changes and having the ability to be resilient in today’s rapidly changing workplace has become a crucial capability for high performing leaders. Learn how to identify, reduce and manage the risk of workplace stress and improve employee resilience and wellbeing. This event will run over three consecutive days: 13 & 20 & …
Proper induction of new team members is imperative to a smoothly run practice. Learn to effectively integrate new recruits into your team. We’ll provide you with all the tools, development plans and check-lists you’ll need! Audience: Practice Owner, Practice Manager, anyone involved in the induction and onboarding of new team members. Learning Objectives: Learn how great …
Recruiting for any role can be a challenge in itself. Learn how to analyse the need for new team members, advertise the role and short-listing. We’ll also show you how to prepare and run successful interviews, ensuring you hire the right person for the job. Audience: Practice Owner, Practice Manager, anyone involved in the recruitment of …
Find out why we call it Active Maintenance, how it can transform your practice, and enhance the ongoing oral health of your patients. In this course, we take a comprehensive look at the value of strong Recall Systems and how to implement these into your practice. Find out why, at Prime Practice, we refer to …
In this course, we reveal a four-step process for working with patients who want to be ‘squeezed in’, remembering that these patients will expect their dental problems to be solved today. To support your Front Office Team and help them handle emergencies we will provide you with the targeted communication tools, checklists and resources needed …
All branches of Infection Prevention & Control in the dental practice lead to sterilisation and how effectively your instruments and devices are reprocessed to stop the spread of infectious diseases. Sterilisation is the end goal that ensures our team members and patients are safe. It is common in most practices for all team members to …
Standard Precautions make up an integral part in maintaining effective Infection Prevention management so that your entire practice is always safe and compliant. To achieve this, every practice needs to implement consistent processes so that everyone is always doing the right thing. When it comes to keeping the practice safe and compliant, it is not …
Infection Prevention Part 2: Standard Precautions Read More »
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