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HR SYSTEMS: Reviews and Performance

Managing your team’s performance is a critical piece of the HR puzzle. Timely conversations and reviews will help your team grow. Learn exactly how to set expectations and how to use competencies as key measures of success! Audience: Practice Owner, Practice Manager, anyone involved in the development and reviews of new team members. Learning Objectives: Discover …

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Become a More Resilient Leader

Coping with disruptive changes and having the ability to be resilient in today’s rapidly changing workplace has become a crucial capability for high performing leaders. Learn how to identify, reduce and manage the risk of workplace stress and improve employee resilience and wellbeing. This event will run over three consecutive days: 24 Nov & 1 …

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HR SYSTEMS: Induction and Onboarding

HR SYSTEMS: Induction and Onboarding

Proper induction of new team members is imperative to a smoothly run practice. Learn to effectively integrate new recruits into your team. We’ll provide you with all the tools, development plans and check-lists you’ll need! Audience: Practice Owner, Practice Manager, anyone involved in the induction and onboarding of new team members. Learning Objectives: Learn how great …

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HR SYSTEMS: Recruitment

[Live online training] Learn how to analyse the need for new team members, and how to find and hire the right person for the job. Recruiting for any role can be a challenge in itself. Learn how to analyse the need for new team members, advertise the role and short-listing. We’ll also show you how …

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Recall Systems: Beyond COVID19

Recall Systems: Beyond COVID19

Find out why we call it Active Maintenance, how it can transform your practice, and enhance the ongoing oral health of your patients. In this course, we take a comprehensive look at the value of strong Recall Systems and how to implement these into your practice. Find out why, at Prime Practice, we refer to …

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Handling Emergencies COVID-19 & Beyond

Handling Emergencies

Handling Emergencies Handling emergencies successfully without having to ‘squeeze’ patients into your appointment book and, at the same time, ensuring you manage their expectations, is not an easy task for the Front Office Team. The key lies in understanding the objectives of an emergency appointment, and ensuring the whole team is aligned with strategies to …

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Infection Prevention Part 1: Compliance

Infection Prevention Part 1: Compliance

It’s crucial to protect our patients, ourselves and the practice. At this Live Online Training session we detail the current essential guidelines and regulations to Get Safe, Be Safe and Stay Safe. You will learn about: The essential documentation you need to have in your dental practice now. Who is ultimately responsible and accountable. Why consistent training is a fundamental part of …

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