REC_M2 Empowering the dental receptionist: Basic Dentistry, Converting phone calls, Productive Scheduling & Dead Time Management

There is more to being a great dental receptionist than having a good phone etiquette and good phone manner.  Strong Knowledge of Dental problems and the solutions we offer our patients, is the foundation to being an amazing receptionist. Having the right telephone etiquette and being able to answer patient queries confidently, convert calls to appointments and …

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