A hands-on workshop in developing, presenting and implementing treatment plans for moderately complex cases in general practice

Treatment planning plays an essential role in gaining valid informed consent. It is a skill that challenges many dentists in private practice by posing difficulties with both clinical and administrative case management. Too often the time constraints of a busy practice rather than case needs determine how much (or little) treatment planning is done.

This course is aimed at general dentists wanting to improve their case management skills of moderately complex cases by developing and implementing a consistent treatment planning processes. Participants will be guided through an easily implemented, structured process to develop and present treatment plans for their patients. On completion they will have a “take home” framework along with supporting resources to efficiently treatment plan in everyday practice.

3-Module Course runs over three consecutive weeks:

April 13, 20 and 27, 2021

Each participant must complete these three modules to gain access to CPD points and certificate

What will be covered:

Module 1 – Leading with Clarity and Purpose (2 hours)

• The importance of having of a strong vision/mission statement that provides clarity, purpose and awareness to assist in creating a collaborative and aligned team
• Understand the importance of each team member having clarity about their role and how their role contributes and connects to the purpose and success of the business
• Learn how to inspire your team with passion and purpose to achieve greater results

Module 2 – Team Motivation and Engagement (2 hours)

• Understanding the key drivers that create a high performing, engaged and motivated team including:
  • Building an environment of Psychological Safety and a ‘speak up’ culture
  • Understanding the critical role of building trust and mutual respect

Module 3 – Responsibility and Ownership in the Workplace (2 hours)

• Understand how an increased sense of accountability will raise motivation and boost engagement levels
• Learn how to create a culture of ownership where the team is responsible and accountable for their actions, behaviours, performance and decisions

What you receive:

• Workbook, handouts & resources
• Recording of live session for 48 hours
• Certificate of completion

The online program is a total of three modules and will be delivered online via the ZOOM platform with chats, polls and breakout rooms to enhance engagement.

Each participant must complete these three modules to gain access to CPD points and certificates.

3-Module Course runs over three consecutive weeks:

April 13, 20 and 27, 2021

Each participant must complete these three modules to gain access to CPD points and certificate

What will be covered:

Module 1 – Leading with Clarity and Purpose (2 hours)

• The importance of having of a strong vision/mission statement that provides clarity, purpose and awareness to assist in creating a collaborative and aligned team
• Understand the importance of each team member having clarity about their role and how their role contributes and connects to the purpose and success of the business
• Learn how to inspire your team with passion and purpose to achieve greater results

Module 2 – Team Motivation and Engagement (2 hours)

• Understanding the key drivers that create a high performing, engaged and motivated team including:
  • Building an environment of Psychological Safety and a ‘speak up’ culture
  • Understanding the critical role of building trust and mutual respect

Module 3 – Responsibility and Ownership in the Workplace (2 hours)

• Understand how an increased sense of accountability will raise motivation and boost engagement levels
• Learn how to create a culture of ownership where the team is responsible and accountable for their actions, behaviours, performance and decisions

What you receive:

• Workbook, handouts & resources
• Recording of live session for 48 hours
• Certificate of completion

The online program is a total of three modules and will be delivered online via the ZOOM platform with chats, polls and breakout rooms to enhance engagement.

Each participant must complete these three modules to gain access to CPD points and certificates.

The business of dentistry is no longer just about exceptional clinical skills. Get the business fundamentals to run a successful practice and lead your team into the future with this 4 hours online seminar.

This workshop is specifically designed for Practice Owners and Practice Managers and will provide tools and strategies in each of these areas:

1. BOOST Practice Value

Increase production with an enhanced patient experience

• Increase production and practice value through a solid and consistently positive patient experience
• Impact patient retention
• Build patient confidence in the practice at every point of contact
• Align the team and get everyone on the same page

2. DRIVE Financial Outcomes

Know the numbers to optimise profitability and practice growth

• Understand the story behind the numbers
• The top 5 KPIs you’ll want to track and why
• Benchmarks: how do your numbers compare to industry benchmarks?
• Planning and forecasting towards better business strategy

3. GROW the Patient Base

Marketing to attract patients

• Know and understand your target patients
• Tips for thorough and targeted marketing communication
• Maximise website content, social marketing and SEO

4. ENGAGE Your Team

Effective leadership is the foundation of every practice

• Agile Leadership for times of change and uncertainty
• Shifting your own Mindset and lifting your Emotional Intelligence
• The 3 keys to keeping team members motivated

This course is run using an online training software called Zoom. You will be able to see and hear the presenters as well as view their presentation on the screen by using your webcam and your microphone and you will be engaged on various topics using the chat tool, question polls and other live online activities.

Workshop runs for 4 hours, 8:30am – 12:30pm AEST

Recruiting for any role can be a challenge in itself. Learn how to analyse the need for new team members, advertise the role and short-listing. We’ll also show you how to prepare and run successful interviews, ensuring you hire the right person for the job.

Audience: Practice Owner, Practice Manager, anyone involved in the recruitment of new team members.

Learning Objectives:

1. Master the Science & Art of the recruitment process so that you ‘gain’ the right person for every role in your practice.
2. Discover how to identify when you need to recruit and what you want from the successful candidate.
3. Learn the essential 6 steps to successful recruitment to build your own self-managed team.

Live online training

Our live interactive courses are run by our expert trainers in a virtual classroom training environment. You will be engaged in a variety of topics using chat tools, question polls, breakout rooms and other live online activities! To engage in the training we recommend that you use your webcam and microphone to get the full immersive experience.

About PrimeGo

All live online training is supported by the PrimeGo, where you can review upcoming event sessions, pre and post readings, and complete quizzes, surveys and your certificate.

Come back as often as you wish to review learning, keep your profile updated, reflect on the latest Prime news and connect in the discussion channels.

CPD Accreditation

Australian clinicians are required to make their own assessment as to the number of hours of Non-Scientific Continuing Education each course provides. This course is eligible for NZDA CPD points.

Prime Practice guarantees courses are compliant with the current Dental Board of Australia Guidelines on Continuing Professional Development.

* Number of accredited CPD hours depends on the length of the workshop.

Begin your digital-impression journey by learning the simple steps on how to scan with your 3Shape TRIOS.
Join the conversation with 3Shape Senior Global Academy Trainers, Dr. Jan Paulics and CDT, Marcus Marcussen and discover:

• the options when sending your scans to a digital laboratory
• how to collaborate with your lab and colleagues with 3Shape Communicate
• how to send scans for crown and bridge treatments, orthodontics, and service providers
• how to collaborate with a non-3Shape lab.

Begin your digital-impression journey by learning the simple steps on how to scan with your 3Shape TRIOS.
Join the conversation with 3Shape Senior Global Academy Trainers, Dr. Jan Paulics and CDT, Marcus Marcussen and discover:

• the options when sending your scans to a digital laboratory
• how to collaborate with your lab and colleagues with 3Shape Communicate
• how to send scans for crown and bridge treatments, orthodontics, and service providers
• how to collaborate with a non-3Shape lab.

Begin your digital-impression journey by learning the simple steps on how to scan with your 3Shape TRIOS.
Join the conversation with 3Shape Senior Global Academy Trainers, Dr. Jan Paulics and CDT, Marcus Marcussen and discover:

• the options when sending your scans to a digital laboratory
• how to collaborate with your lab and colleagues with 3Shape Communicate
• how to send scans for crown and bridge treatments, orthodontics, and service providers
• how to collaborate with a non-3Shape lab.

3-Module Course runs over three consecutive weeks:

April 13, 20 and 27, 2021

Each participant must complete these three modules to gain access to CPD points and certificate

What will be covered:

Module 1 – Leading with Clarity and Purpose (2 hours)

• The importance of having of a strong vision/mission statement that provides clarity, purpose and awareness to assist in creating a collaborative and aligned team
• Understand the importance of each team member having clarity about their role and how their role contributes and connects to the purpose and success of the business
• Learn how to inspire your team with passion and purpose to achieve greater results

Module 2 – Team Motivation and Engagement (2 hours)

• Understanding the key drivers that create a high performing, engaged and motivated team including:
  • Building an environment of Psychological Safety and a ‘speak up’ culture
  • Understanding the critical role of building trust and mutual respect

Module 3 – Responsibility and Ownership in the Workplace (2 hours)

• Understand how an increased sense of accountability will raise motivation and boost engagement levels
• Learn how to create a culture of ownership where the team is responsible and accountable for their actions, behaviours, performance and decisions

What you receive:

• Workbook, handouts & resources
• Recording of live session for 48 hours
• Certificate of completion

The online program is a total of three modules and will be delivered online via the ZOOM platform with chats, polls and breakout rooms to enhance engagement.

Each participant must complete these three modules to gain access to CPD points and certificates.

This course is run over three consecutive Wednesdays:

• 28 Apr & 05 May & 12 May, 2021, 12:00PM – 4:00PM AEST
• 03 Jun & 10 Jun & 17 Jun, 2021, 09:00AM – 01:00PM AEST
• 13, 20 & 27 Jul, 2021, 09:00AM – 01:00PM AEST
• 12, 19 & 26 Aug, 2021, 12:00PM – 4:00PM AEST

A unique world-class virtual seminar on dental patient communication. 

This three-part interactive online seminar provides participants with the tools to increase dental case acceptance while building trust and long-lasting patient-clinician relationships. 

Enjoyed how interactive the course was

— Dr Aarushi Joshi

---

This is my first course with Prime Practice and I really enjoyed the online presentations. The Presenters are fantastic!

— Dr Emma Nobel

Participants will learn the skills, techniques and strategies to build rapport and trust with this proven system. Primespeak has been delivered to practitioners globally and continues to be one of the strongest and most cost effective forms of marketing. Primespeak enhances the overall patient experience. It is through an increased patient experience and satisfaction that they will become your #1 advocate and referrer to their friends and family.This online version of the unique and world-class patient communication program Primespeak, gives participants the necessary tools to build strong patient-clinician relationships whilst simultaneously enhancing case acceptance.

• Learn from expert trainers with years of experience
• Explore a new paradigm for the new patient exam and learn how to use the Primespeak tools for existing patients
• Present optimum treatment to patients in a 100% ethical way
• Features include chat, polls and breakout rooms to ensure high engagement and interaction
• Skills practice training in small groups
• Access to a video training library for ongoing support
• Bring together the whole clinical team for maximum learning & effectiveness

The online program runs for three weeks and will be delivered online via the ZOOM platform with chats, polls and breakout rooms to enhance engagement and specially designed videos that you can watch at your own pace. This program gives the participants several opportunities to skills practice in smaller groups where the facilitator can split the rooms with the perfect mix of dentists, hygienists and team members.

BLENDED LEARNING SOLUTION

Delivered through virtual classrooms and videos, our Virtual Primespeak is designed to make your learning process easy, effective and interactive.

HASSLE FREE

No need to make travel and accommodation arrangements or take time out of the practice. Learn from the comfort of your own practice or at home.

EFFECTIVE LEARNING PACE

Learn at a pace that will ensure you get the most out of your learning expereince over the three weeks period.

CPD POINTS

The total CPD points for the completed program is 13 CPD points.

Course Outline

This online seminar spans across 3 weeks of learning and is designed as a complete communications program.

Week 1

Primespeak: The Fundamentals of Patient Communication

In week 1, we set the foundations for optimal communication between the dental practice and patient. 

Using the New Patient Exam as a framework, we will explore the following topics: 

• Ethical Dentistry
• Understanding Patient Behaviour
• Building Trust

Week 2

Primespeak: The New patient Exam

Most clinicians understand that there is often a large gap between what patients think they need and what clinicians know they need. 

In this week, we will explore the Primespeak approach to effectively bridging the gap at the New Patient Exam. 

• Strategic Thinking
• The Pre-Clinical Discussion
• The Clinical Exam

Week 3

Primespeak: The New Patient Exam (Continued)

Drawing on all the Primespeak tools learnt, we will practice applying them to support patients in making an informed decision about their oral health. This will encourage patients to take ownership of their own oral health – thus seeking your solutions to the problems that they are aware of and concerned with. 

• The Consultation
• Presenting Treatment Options
• Conclusion

Key Outcomes

By the end of Virtual Primespeak, you will have the tools and techniques to…

1. Reduce the potential for patients to say, “I’ll think about it“.
2. Turn “I hate going to the dentist” into a relationship-building opportunity.
3. Manage the ‘no-pain  = no problem‘ obstacle.
4. Eliminate any perception of sales pressure or the potential of being rejected.
5. Shift a new patient’s previous bad experience and mismanaged expectations into your favour.
6. Learn to align pre-existing patient beliefs about oral health with your knowledge. 
7. Implement the Primespeak approach with both new and existing patients. 

Join us on Friday, 30 April, for this not to be missed all-day lecture delivered by Associate Professor Geraldine Moses, Medication Management Before and After Dental Procedures – Getting it Right.
 At the end of this seminar , attendees will be able to:

• Know how to take a medication history to identify drugs with dental implications.
• Manage medications to mitigate risk of intra- and post-operative complications. 
• Discuss claims of antibiotic and analgesic allergy and manage them accurately.
• Know where to find authoritative information on dental side effects of drugs

Your registration fee includes coffee/tea on arrival, morning tea, lunch and afternoon tea.

If you are a current member of ADA NSW or have previously registered with us, please login or contact us on 02 8436 9900 if you do not know your login details.

The Australian Dental Industry Association (ADIA) is super excited to announce the launch of the next event in the ADX suite of events, ADX Melbourne! From Thursday 6 – Saturday 8 May 2021, ADX Melbourne will be held at the Melbourne Convention Exhibition Centre.

Plans are well underway for ADX Melbourne, the next event in the ADX series, preceding ADX Sydney in 2022.

ADX Melbourne will continue to be a place where the nation’s dental community can come together to see more, buy more, and learn more. ADX Melbourne will allow attendees to experience the latest innovations, technologies and techniques as well as network with professionals from across the dental industry.

ADX Melbourne Highlights

• Australia’s premier dental event
• Extended opening hours giving you more time to talk to customers
• 9000+ square metres of exhibition space
• CPD Program
• Learning Labs
• Free onsite creche
• ADX Melbourne Opening Breakfast
• Women In Dentistry Breakfast
• 2021 Australian Dental Industry Awards

Australia’s premier dental event

The intended audience for this event includes:

• Dental Assistants
• Dental Hygienists
• Dental Industry Personnel
• Dental Prosthetists
• Dental Technicians
• Dental Therapists
• Dento Maxillofacial Radiologists
• Endodontists
• Forensic Odontologists
• General Dentists
• Oral and Maxillofacial Surgeons
• Oral Health Therapists
• Oral Pathologists
• Oral Surgeons
• Orthodontists
• Others
• Paediatric Dentists
• Periodontists
• Practice Managers
• Prosthodontists
• Specialists in Oral Medicine
• Specialists in Public Health Dentistry
• Specialists in Special Needs Dentistry
• Students

The Australian Dental Industry Association (ADIA) is super excited to announce the launch of the next event in the ADX suite of events, ADX Melbourne! From Thursday 6 – Saturday 8 May 2021, ADX Melbourne will be held at the Melbourne Convention Exhibition Centre.

Plans are well underway for ADX Melbourne, the next event in the ADX series, preceding ADX Sydney in 2022.

ADX Melbourne will continue to be a place where the nation’s dental community can come together to see more, buy more, and learn more. ADX Melbourne will allow attendees to experience the latest innovations, technologies and techniques as well as network with professionals from across the dental industry.

This annual event is a unique opportunity for oral health professionals to network, catch up with old friends and establish new contacts.

Come and be inspired by presentations from well-respected, national and international speakers, discover the latest innovations at the two-day trade exhibition and catch up on the latest research projects in an array of poster presentations, before partyMark the date in your calendar and make time to immerse yourself in two days of fun and professional development!

ABOUT THE SYMPOSIUM

This annual event is a unique opportunity for oral health professionals to network, catch up with old friends, and establish new contacts.

Come and be inspired by presentations from well-respected, national and international speakers, discover the latest innovations at the two-day trade exhibition,

and catch up on the latest research projects in an array of poster presentations, before partying at the infamous Gala Dinner.

Mark the date in your calendar and make time to immerse yourself in two days of fun and professional development!

Download brochure here:

https://az659834.vo.msecnd.net/eventsairseasiaprod/production-aomevents-public/dba86ad8ea9e4f57abd64c3d0b8530e7

Coping with disruptive changes and having the ability to be resilient in today’s rapidly changing workplace has become a crucial capability for high performing leaders. Learn how to identify, reduce and manage the risk of workplace stress and improve employee resilience and wellbeing.

This event will run over three consecutive days:

• 13 & 20 & 27 May 2021

Each participant must complete these three modules to gain access to CPD points and certificates.

The online program is a total of three modules and will be delivered online via the ZOOM platform with chats, polls and breakout rooms to enhance engagement.

Each participant must complete these three modules to gain access to CPD points and certificates.

The business of dentistry is no longer just about exceptional clinical skills. Get the business fundamentals to run a successful practice and lead your team into the future with this 4 hours online seminar.

This workshop is specifically designed for Practice Owners and Practice Managers and will provide tools and strategies in each of these areas:

1. BOOST Practice Value

Increase production with an enhanced patient experience

• Increase production and practice value through a solid and consistently positive patient experience
• Impact patient retention
• Build patient confidence in the practice at every point of contact
• Align the team and get everyone on the same page

2. DRIVE Financial Outcomes

Know the numbers to optimise profitability and practice growth

• Understand the story behind the numbers
• The top 5 KPIs you’ll want to track and why
• Benchmarks: how do your numbers compare to industry benchmarks?
• Planning and forecasting towards better business strategy

3. GROW the Patient Base

Marketing to attract patients

• Know and understand your target patients
• Tips for thorough and targeted marketing communication
• Maximise website content, social marketing and SEO

4. ENGAGE Your Team

Effective leadership is the foundation of every practice

• Agile Leadership for times of change and uncertainty
• Shifting your own Mindset and lifting your Emotional Intelligence
• The 3 keys to keeping team members motivated

This course is run using an online training software called Zoom. You will be able to see and hear the presenters as well as view their presentation on the screen by using your webcam and your microphone and you will be engaged on various topics using the chat tool, question polls and other live online activities.

Workshop runs for 4 hours, 8:30am – 12:30pm AEST

Our New Practitioner Program is back for 2021, with an exciting new line-up of speakers and subjects for recent dental graduates.

Created exclusively for dentists who have graduated within the last five years, NPP offers a unique opportunity to learn more about dentistry in a relaxed, informal environment, while also getting to know your dental colleagues.

We have four evening study clubs scheduled throughout the year, concluding with a Young Dentists’ Conference on November 13.

You can book for each study club individually for $25, or book for all four for $80. The full-day conference on November 13 is free – save the date!

• Friday, March 26, from 6pm onwards: Endodontist Dr Michael Khoury will speak on: “From A to Z: Endodontic Clinical Hints and Tips.”
• Friday, May 14, from 6pm onwards: ADAWA President Dr Sean Archibald will speak on: “Five different versions of the new patient experience – the nitty gritty and more practical practice tips.”
• Friday, July 9, from 6pm onwards: Prosthodontist Dr Armand Putra will speak on “Clinical Photography and Laboratory Communication.”
• Friday, September 10, from 6pm onwards: Paediatric Dentists Dr Nandika Manchanda and Dr Lisa Bowdin will speak on: “What Kids Want: Tips for General Practice.”

PART 1

Protocols that support the New Patient Call

• Understanding the value of a New Patient Call to your practice.
• Ensuring each new patient who calls your practice feels like they are in “good hands” and answer their questions making them feel safe around the risk of COVID-19 and the practice.
• Treating all patients and their health as a priority.
• Ensuring the team supports one another at the Front Desk when responding to a New Patient Call.
• When and how to use “On Hold” and “Voicemail” to support the Front Desk.

Handling the New Patient Call

• Use empathy to align with the patient, particularly in respect to feelings of apprehension around infection control post COVID19.
• Connect with the patient.
• Build credibility and trust by asking the right questions and providing the right responses.

Live online training

Our live interactive courses are run by our expert trainers in a virtual classroom training environment. You will be engaged in a variety of topics using chat tools, question polls, breakout rooms and other live online activities! To engage in the training we recommend that you use your webcam and microphone to get the full immersive experience.

About PrimeGo

All live online training is supported by the PrimeGo, where you can review upcoming event sessions, pre and post readings, and complete quizzes, surveys and your certificate.

Come back as often as you wish to review learning, keep your profile updated, reflect on the latest Prime news and connect in the discussion channels.

CPD Accreditation

Australian clinicians are required to make their own assessment as to the number of hours of Non-Scientific Continuing Education each course provides. This course is eligible for NZDA CPD points.

Prime Practice guarantees courses are compliant with the current Dental Board of Australia Guidelines on Continuing Professional Development.

* Number of accredited CPD hours depends on the length of the workshop.

PART 1

Protocols that support the New Patient Call

• Understanding the value of a New Patient Call to your practice.
• Ensuring each new patient who calls your practice feels like they are in “good hands” and answer their questions making them feel safe around the risk of COVID-19 and the practice.
• Treating all patients and their health as a priority.
• Ensuring the team supports one another at the Front Desk when responding to a New Patient Call.
• When and how to use “On Hold” and “Voicemail” to support the Front Desk.

Handling the New Patient Call

• Use empathy to align with the patient, particularly in respect to feelings of apprehension around infection control post COVID19.
• Connect with the patient.
• Build credibility and trust by asking the right questions and providing the right responses.

Live online training

Our live interactive courses are run by our expert trainers in a virtual classroom training environment. You will be engaged in a variety of topics using chat tools, question polls, breakout rooms and other live online activities! To engage in the training we recommend that you use your webcam and microphone to get the full immersive experience.

About PrimeGo

All live online training is supported by the PrimeGo, where you can review upcoming event sessions, pre and post readings, and complete quizzes, surveys and your certificate.

Come back as often as you wish to review learning, keep your profile updated, reflect on the latest Prime news and connect in the discussion channels.

CPD Accreditation

Australian clinicians are required to make their own assessment as to the number of hours of Non-Scientific Continuing Education each course provides. This course is eligible for NZDA CPD points.

Prime Practice guarantees courses are compliant with the current Dental Board of Australia Guidelines on Continuing Professional Development.

* Number of accredited CPD hours depends on the length of the workshop.

Presentations without selling, strengthen patient relationships and improve dentist-patient etiquette. Build trust with your patients and create loyalty towards your practice by using relationship building techniques based on solid neuroscience.

You will learn:

• Communication mastery beyond scripted verbal skills.
• Ethical management of patients’ expectations, needs and wants.
• How to understand what a patient really wants, and the truth about what’s standing in their way.
• Planning and preparation for case presentation.
• How to present financial options to your patients without scaring them away.